AWS, or Amazon Web Services, is a set of processes and systems used to manage the delivery of IT services within an organization. It is based on the ITIL framework, which is a set of best practices for IT service management. AWS focuses on the customer, aligning IT services with the business needs of the organization.
It is a comprehensive set of processes that include incident management, problem management, service level management, configuration management, change management, and more. AW helps organizations improve their IT service delivery, reduce costs, and increase customer satisfaction.
Infrastructure on Cloud: key takeaways
1. Understand the fundamentals of cloud computing and its related technologies
2. Learn the concepts of virtualization, scalability, and elasticity
3. Understand the different types of cloud deployment models and services
4. Gain a thorough understanding of the core components of cloud infrastructure (e.g., computing, storage, networking, security, and monitoring)
5. Know how to design and deploy a secure and robust cloud infrastructure
6. Get hands-on experience in setting up and managing cloud infrastructure using the popular cloud platform AWS.
7. Explore EC2, VPC, S3 buckets, IAM, RDS & many more concepts.
IT Service Management: key takeaways
1. Develop an understanding of IT service management’s fundamentals and ITIL’s core concepts.
2. Develop the skills necessary to effectively manage the IT service lifecycle from strategy and design to service delivery and support.
3. Gain an understanding of the different types of IT services and how they can be effectively managed.
4. Understand the tools and technologies used in IT service management and how they can be used in an organization.
5. Develop the knowledge and skills necessary to maintain and improve IT service quality and to ensure compliance with industry best practices.
6. Learn how to use IT service management frameworks and standards to develop and maintain a robust service delivery infrastructure.
MITCON has been a top choice for students as well as recruiters since the specially designed job-oriented curriculum helps both stakeholders by covering the latest technology preparing students to be industry ready.
MITCON not only provides a solid education in ITSM but also offers:
