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Course Content


Phase 1

IT Infrastructure

  • Explore the basic computer systems and their operations
  • Explore the IT landscape and its components and their functions
  • Identify key components like different hardware devices
  • Learn more on Applications Database
  • Explore networking and connectivity
Phase 2

Infrastructure on Cloud

  • Learn IT Infrastructure on Managed Cloud
  • Explore Cloud Components on AWS
  • Explore EC2, VPC, S3 buckets, IAM, RDS and many more concepts
Phase 3

ITSM

  • Learn about the Critical ITSM Process
  • Knowledge about Incident Management
  • Knowledge about Service Request Management
  • Problem Management
  • Change Management
  • Knowledge Management
Phase 4

Career Preparation & Guidance

  • Professional Resume Building
  • Technical Interview Preparation
  • Interview Preparation
  • Mock Examination